Terms of service
Last updated: October 23, 2026
1. Who we are
OwnerHub is provided by Aivomaa Oy (business ID 3592993-6), Kankarepolku 5F B335, 00770 Helsinki, Finland, info@aipoweredsolutions.fi ("we"). These terms apply between us and the person or company that opens a cabinet ("customer").
2. The service
OwnerHub is software for managing apartments: for management companies (owners, charges, payments, bank statements, expenses, requests, meetings, an app for owners) and for private owners (income and expenses, rental calendars, cleaning). We may improve and change the service; we tell customers in advance about changes that take away something they use.
3. Accounts
Each person signs in with their own account and keeps the password secret. The customer decides who works in its cabinet and with which role, and is responsible for what is done in it. Tell us at once if you suspect misuse.
4. Customer data
Everything the customer and its users enter — apartments, owners, payments, documents, messages — remains the customer's. For the personal data of owners, residents, guests and staff the customer is the controller and we process it on the customer's behalf as its processor, under the data processing terms in the privacy policy. The customer makes sure it may enter that data and informs the people concerned.
5. Price and payment
The first period is free; its length is shown at sign-up. After it, the service is paid after use, for the apartments actually managed, by the day, at the price list in force (shown in the cabinet under Subscription). Invoices are issued after each month; small amounts are collected and invoiced together at least every three months. Finnish VAT is added where it applies. Payment is due within the time stated on the invoice. If an invoice stays unpaid after a reminder and the grace period, the staff panel becomes read-only until payment; owners keep their app. Price changes are announced at least 30 days in advance and apply from the next month.
6. Fair use
Do not use the service for anything unlawful, do not try to reach other customers' data, overload the service or get around its security. We may suspend access that endangers the service or others, and tell the customer why.
7. Availability and support
We run the service with care and keep backups of the data, but cannot promise it is never interrupted. Planned maintenance is announced when it affects use. Support is given by e-mail on Finnish working days.
8. Translations and automation
Texts can be translated automatically (machine translation) and some tasks are automated. Machine translations can contain mistakes; official notices are sent only after a person has checked each language. The customer remains responsible for the content it sends.
9. Liability
The service is provided as it is. We are not liable for indirect or consequential loss, lost profit, or decisions taken on figures shown in the service. Our total liability in a year is limited to the fees the customer paid in the previous twelve months. These limits do not apply to wilful misconduct or gross negligence, or where the law does not allow them — in particular, a consumer's mandatory rights are not restricted.
10. Ending
The customer can stop using the service at any time; the apartments used until then are invoiced. We may end the service for a customer with 60 days' notice, or at once for a serious breach. Before deletion the customer can export its data; after the contract ends we delete the cabinet's data within 90 days, except what the law requires us to keep (such as our own invoices).
11. Law and disputes
Finnish law applies. Disputes are settled in the Helsinki District Court; a consumer may also turn to the court of their home country and to the Finnish Consumer Disputes Board. Translations of these terms are for convenience; the English text prevails.